Issue: CAS server reporting function is stop working and none of the report is showing in console


Point 1: Verified reporting component [SMS_SRS_REPORTING_POINT] status message

Found many of message id reported with  Message ID:  501This component was signalled to stop by an administrator or the operating system

Point 2: Remove encryption key from reporting component by following steps

Open SQL server –> Configuration Tools –> Reporting service configuration –> encryption keys tab and delete.

Refer below screen shot for reference. report-error

Happy Learning!!!

Thanks & Regards,
Haresh Hirani